Refunds and Exchanges
Permit types are issued based on the individual's classification (i.e. faculty/staff, housing student, commuter student, non-affiliate, etc.) with UCO. If an individual's classification changes after purchasing a parking permit, that permit can be exchanged by emailing the TPS office at no additional cost. Proof of change of classification is required.
Commuter or Housing students with a Remote/Evening permit may exchange for an annual Commuter or Housing permit at any point during the year. The cost to exchange is the current price of an annual permit minus the current price of the Remote/Evening permit. Commuter and Housing permits may only be returned in exchange for a Remote/Evening permit within the first two weeks of the fall or spring semester; this exchange option is contingent upon availability, due to the limited number of Remote/Evening permits.
Parking permits requested to be returned to the TPS Office within three weeks of the date of purchase will be offered a full refund. Other criteria for a full or limited refund, at the discretion of TPS, include fall graduation, military deployment, or study abroad programs.
Degree Certification will provide a list of students graduating to TPS. Students will receive communication to their UCO email containing the conditions to qualify for the refund. These students are eligible to submit a request for a refund of one-half of the annual permit value, which will be credited to the student account if all conditions are met within the time allotted.
Students who have purchased an annual permit and will be completing a required practicum off campus for degree completion are eligible for a partial refund dependent on when the request is submitted. Documentation of enrollment in the practicum is required.