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Proxy Access lets the student create accounts for parents, spouses, employers, etc., (the proxies) that allow the proxy to view the student's UCO information. Information accessed can include student records for financial account, financial aid, registration, transcript, grades and other personal information, either online or when the proxy is talking to UCO by phone.
Freshmen regularly admitted Fall 2013 and after will see a Proxy Access link on the Academics tab on UCONNECT. Other students may gain access by emailing a request to email@example.com from their UCO email account. Students must include their UCO ID number and name, and include "Request for Proxy Access" in the subject line. Sorry, but we will not accept requests from a personal email or from the parent or from other 3rd parties. The request must come from the student.
The student! The student determines who the proxies are and what information they can access, and for how long. A student may give parents access to the transcript for the students entire stay at UCO, or the student may give an insurance company access for one week to verify the student's enrollment for a term.
So far, proxies can only view information; they can't change anything. This means students can't allow a parent or spouse to enroll for them.
Unfortunately, ProxyAccess also doesn't allow the proxy to make a tuition/fees payment for their student. To do this, the student must go though UCONNECT and set up a third party authorization on the Touchnet payment system, where the 3rd party will have a separate login. When this is setup, the student and the 3rd party will both received bills. We apologize for you having to log on a different system, but we'll get them merged sometime. For more information about payments, click here.
Follow these steps to set up Proxy Access.
- Log into UCONNECT.
- Locate the Academics tab on UCONNECT
- Scroll down a bit to the Proxy Access portlet on the left.
- Then click on the Add Proxy icon.
- Next add the proxy's first and last name and email address and click on the Add Proxy button.
- Click on "Expand (your proxy name)" line and set up the profile and authorizations for your proxy.
(click image to enlarge)
- The "passphrase" is used when the proxy is contacting UCO by phone or in person. The proxy would be asked for the passphrase, and if they responded correctly, then UCO could provide the designated information (as set up on the authorizations).
- To set up additional proxies, simply click on the Add Proxy icon again.
To allow proxy access to specific information, simply click on the appropriate checkboxes.
As shown below, individual pages can be checked (View Account Summary), or a category of pages (Financial Aid Options).
(Click image to enlarge)
The student will create a profile on UCONNECT using the proxy's name and email, and designate which information forms the proxy can view. During this process, the new proxy will be sent an email containing a web link and an "Action PIN" which will enable the proxy access to the system to create and maintain login credentials, and other personal information.
The student will also create a "Passphrase" for the proxy which will allow the proxy to verify their identity when contacting UCO administrators via phone or in person. UCO would ask the proxy for the passphrase and upon a correct response, could then discuss with the proxy that information authorized by the student. Please be aware that individual faculty members do not have access to the ProxyAccess information system.
The graphic below shows what forms the student "FERPA Form on File Student" has granted to his proxy.
(Click image to enlarge)
Q: I'm a proxy for my student. Where do I log in as Proxy?
A: You may log in using the link at the top of this page or visit the Proxy Login Page.
Q: How do I reset my Proxy login password?
A: You may reset your password by going to the Proxy Login Page and enter your email address and select Forget Pin. You will receive a pin reset email at your alternate email address. If you are not receiving the password change emails be sure to check your "Spam" or "Junk Mail" folders.
Q: Where can I find the Passphrase my student has set up?
A: Those designated as a Proxy can't see the passphrase via the web. The student must resend the passphrase to the Proxy from the Proxy Management form in UCONNECT.
Q: How do I pay my student’s Bursar bill?
A: Unfortunately, ProxyAccess doesn't allow the proxy to make a tuition/fees payment for their student.
To do this, the student must go through UCONNECT and set up a third party authorization on the Touchnet payment system, where the 3rd party will have a separate login. When this is setup, the student and the 3rd party will both receive bills. We apologize for you having to log on a different system.
Q: Who do I contact if I need additional assistance with Proxy?