Important Update:
UCO COVID-19 protocols remain in place for the spring 2021 semester. Masks are required on campus when around others.
Important resources: COVID-19 Testing | Report Exposure/Positive Test | On-Campus Vaccine Clinic | COVID-19 Vaccination Self-Reporting | Virtual services | COVID-19 website
Virtual Services
Academic Advisement
Students can schedule advisement appointments by logging in to the online appointment system at https://myadvisor.uco.edu. Advisors are seeing students virtually via phone, email, and video appointments only, so please make sure to choose an appointment type. Any students who are unable to access the system may also email advisement@uco.edu or call 405-974-2727 for assistance with scheduling an appointment.
College of Business students: Schedule an online appointment with the Student Success Center. For assistance, email SSC or call 405-974-2325.
Admissions
The Office of Undergraduate Admissions and Recruitment is providing all services remotely. We are currently admitting students for the spring, summer and fall 2021 terms. We want to continue to help you make your college decision: Request an appointment or connect with your admissions counselor via email today!
Request a Transcript — for transcript and other records-related questions, email registrar@uco.edu.
To request to schedule a remote placement exam, email testing@uco.edu.
Broncho Education and Learning Lab (BELL)
The BELL will open for the spring 2021 semester Jan. 31, 2021, and will offer both in-person and virtual appointments. Students can schedule their appointment online with a learning facilitator peer-tutor. After scheduling, students will receive an email with instructions on how to join their appointment. Along with free tutoring provided by a UCO peer, the BELL also provides 24/7 online tutoring. Students can access both a virtual peer-tutor and a 24/7 online tutor from the side menu bar in their D2L course shell under "UCO Student Resources." For additional information or questions about the BELL, contact Dave Ramirez, BELL coordinator.
Broncho One Stop
Have questions about enrollment, financial aid and more? Book an appointment or email OneStop@uco.edu.
Bursar
The Bursar's Office is open for in-person services. You may pay your bill online via UCONNECT. Go to the My Finances Tab. Select Pay with Touchnet. By electronic check. Enter your bank’s routing and your account number to pay from your checking or savings account without incurring a service fee. By credit or debit card. This option charges a non-refundable 2.85% convenience fee. If you have a debit card, we encourage you to use the first option of paying with an electronic check.
For questions, email bursar@uco.edu.
Campus Card Services
Email cardservices@uco.edu for assistance.
Career Development Center
The Career Development Center is closed for in-person services but is still available to provide services to students, alumni, faculty and employers virtually. Visit careers.uco.edu to view resources and tools as well as to schedule a virtual appointment with a career development specialist. In addition to general resources and appointments, our Virtual Career Center is available 24/7 to provide in-depth, self-guided assistance through interactive modules.
For questions and additional information, email careers@uco.edu.
College of Business students: Schedule an online appointment with the Student Success Center. For assistance, email SSC or call 405-974-2325.
Center for Counseling and Well-Being
Visit the Center for Counseling and Well-Being website to learn about ways to take action for keeping your mind, body and spirit well. You can take self-assessments and engage in self-service by visiting the TAO Connect website.
For counseling services, virtual walk-in hours will be held from 9 a.m.-3 p.m. daily by completing an online request for an appointment with any staff member for counseling or case management. Call 405-974-2215 or email ucoccwb@uco.edu from 9 a.m.-5 p.m. Monday-Friday for questions or additional information. Any messages will be returned within 24 hours.
Follow @ucohealthpromo on Facebook, Instagram and Twitter to find out about ways to stay engaged.
Disability Support Services
Disability Support Services personnel are available in the office (NUC, 305), by email at dss@uco.edu or phone (405) 974-2516 from 8 a.m. - 5 p.m. Monday-Friday.
Students: Request accommodations due to a permanent disability or temporary injury/condition. Accommodations are determined semester to semester, so register now for spring 2021 once enrolled.
Environmental Health & Safety
Environmental Health & Safety is offering in-person visits by appointment only. To schedule an in-person or virtual meeting call 405-974-2216 or email ehs@uco.edu. For general questions or assistance call 405-974-2216 or email ehs@uco.edu. EHS personnel are available from 8:00 AM to 5:00 PM, Monday through Friday.
Financial Aid
Have questions about your financial aid? Book an appointment or email OneStop@uco.edu.
Global Affairs
The Office of Global Affairs (OGA) will be able to serve our students and visitors from the campus location by APPOINTMENT only. We strongly recommend all students, faculty and staff, as well as visitors schedule a virtual appointment whenever possible with an OGA team member rather than an in-person meeting. You can request an appointment through our Appointment Request Form. Team members can also be reached by email at international@uco.edu (general inquiries) or dso@uco.edu (current student immigration services) or by phone at 405-974-2390. Additionally, you may choose to contact an OGA team member directly.
International House and Intercultural Programming
For questions regarding Broncho Buddies, Broncho Cousins, CRISP, SPICE, International Pre-Departure Online Orientation or the International Pantry at the International House, contact Jared Scism.
Graduate College
The Graduate College Dean would like current and prospective graduate college students to be aware of the updates and information available to them during this time. The Graduate College is fully operating and our team is available to assist students at this time. Please review Coronavirus Updates for Graduate College Students for full details.
College of Business students: Schedule an online appointment with the Student Success Center. For assistance, email SSC or call 405-974-2325.
Degree Certification
Find important information about applying to graduate with the Undergraduate Graduation application.
Health and Wellness Resources
For help finding food, connecting with community resources or maintaining good mental health, our Health and Wellness During COVID-19 page has a variety of helpful contacts and resources.
Housing
Housing is offering remote customer service only via the housing email, phone, chat, social media and text message.
Human Resources
Human Resources is primarily offering virtual services. In-person appointments must be scheduled in advance and are limited. HR personnel are available from 8 a.m. to 5 p.m. Monday through Friday.
General HR
For general HR questions or assistance, call 405-974-2366 or email hr@uco.edu
Benefits
Faculty and staff can call directly or request a virtual meeting. Call 405-974-2665 or 405-974-2961, or email Benefits@uco.edu
Employee Relations
Faculty and staff can either book a virtual appointment with an ER team member, call 405-974-2599 or email employeerelations@uco.edu
Payroll
Faculty and staff can request a virtual meeting, call 405-974-3353 or email payroll@uco.edu
Talent Acquisition and Compensation
Faculty and staff can request a virtual meeting, call 405-974-2575 or 405-974-2365, or email Jobs@uco.edu
Talent Development
Faculty and staff can request a virtual meeting, call 405-974-2655 or email talentdev@uco.edu
Inclusive Community
For assistance from the Office of Inclusive Community, contact MeShawn Green.
IT Virtual Resources
- The UCO Service Desk is available 8 a.m.-10 p.m. for phone, email and online support.
- Phone: 405-974-2255
- Email: support@uco.edu
- Web: servicedesk.uco.edu
- Chat, phone and email support are available 24/7.
- You can access support through a widget on the Learn@UCO (D2L) home page and within each course. Or by visiting the D2L Support site.
- You can reach phone support by calling 405-974-2255 and selecting option 3.
Office of Information Technology (OIT)
- The Office of Information Technology will be available for virtual services from 8 a.m.-5 p.m.
- Phone: 405-974-2688
Technology Resource Center (TRC)
- The TRC will be available for virtual services from 8 a.m.-5 p.m.
- Phone: 405-974-5595
- Email: trc@uco.edu
- The Central Tech Store will be open physically and virtually from 8 a.m.-5 p.m.
- Call: 405-974-3680
- Email: CentralTechStore@uco.edu
Expanded Wi-Fi to Select Campus Parking Lots
UCO has expanded Wi-Fi services to the Wellness Center (lots 46 and 47), Coyner Heath Sciences (lot 17), University House (lot 20), the CO-OP Esports and Gaming Arena (lot 59) and Math and Computer Science (lot 17). View the UCO Wi-Fi Map. Connections will be stronger closer to the buildings.
For assistance with connecting to the UCO Wi-Fi, view the Wi-Fi Connection Assistance article. We encourage everyone to stay in your vehicle and continue practicing social distancing.
Library
Physical Hours of Operation
- 7:30 a.m. – 10:00 p.m. Monday-Thursday
- 7:30 a.m. – 6 p.m. Friday
- 10 a.m. – 6 p.m. Saturday
- noon – 10 p.m. Sunday
Virtual Chat Hours of Operation
- 7:30 a.m. – 10 p.m. Monday-Thursday
- 7:30 a.m. – 6 p.m. Friday
- 10 a.m. – 6 p.m. Saturday
- noon – 6 p.m. Sunday
Intersession Physical Hours of Operation
- 7:30 a.m. – 6 p.m. Monday-Friday
- Closed Saturday & Sunday
For more information or for assistance with library resources, visit library.uco.edu.
Money Coaches
Money Coaches are available virtually. Need help with financial planning, monthly budgeting and financial literacy? Schedule an appointment.
Student Advocacy
Visit the website to book an appointment or email advocacy@uco.edu, for help on keeping your degree on track.
Student Engagement/Forge (Orientation)
Contact se@uco.edu or orientation@uco.edu for assistance with engagement opportunities or orientation.
Study Abroad
For more information on fall or spring semester exchange opportunities and future study tour options, schedule an advising appointment with the director of Education Abroad.
Students also can request a 30-minute appointment with a Study Abroad ambassador to discuss how to navigate the study abroad portal and tips for a successful experience abroad.
Testing Services
UCO Testing Services is offering limited seating for all exams except proctored exams for other institutions.
For UCO placement testing, students can schedule to take exams on campus OR utilize remote placement testing through one of two third-party service providers: Reading and Writing (ACCUPLACER) tests can be taken through Examity and Math (ALEKS) tests can be taken through ProctorU. Note that both charge a fee for their service. To schedule a remote test, email testingservices@uco.edu.
Title IX / Office of Student Conduct
TRIO Student Services
For questions or concerns, email Student Support Services at sss@uco.edu. Schedule an appointment for each of the following Student Support Services.
Veteran Higher Education Resource and Opportunity Center (VetHERO)
VetHero will provide online resources for veterans. For questions or concerns, email vetbenefits@uco.edu.
UCO CARES
For questions or concerns, email ucocares@uco.edu or visit the UCO CARES website.
Wellness Center
Spring 2021 Physical Hours of Operation
- 7 a.m.-8 p.m. Monday-Friday
- 8 a.m.-6 p.m. Saturday
- noon-6 p.m. Sunday
For daily fitness challenges, wellness tips and at-home workouts, visit the Wellness Center Group Fitness website or follow @ucowellness on Facebook, Twitter and Instagram!