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Wireless and Internet
The University of Central Oklahoma is proud to offer high-speed internet access to our students, faculty, staff, and guests. Below are a few guides to get you started on the UCO Wireless Network. If you have any issues accessing the network please contact the UCO Service Desk by phone at 405.974.2255, by email, or in person. The UCO Service Desk is located in the northeast corner of the first floor of the Max Chambers’ Library and the hours of operation can be found on the Support and FAQ web page.
For assistance in configuring your wireless device for UCO email, please visit our Email Access page.
Campus-Wide Network Upgrade:
As part of a multi-million dollar network infrastructure upgrade, the University of Central Oklahoma is currently upgrading the wireless networks across campus. This project is partially funded by the student technology fee. This upgrade will provide better wireless signal coverage with more reliability. It will also allow more devices to connect to the network while providing faster speeds.
As of May 2015, the following buildings have been upgraded to the new, faster wireless network:
- Nigh University Center
- Liberal Arts
- Buddy’s Cafeteria
- Housing Office
- Commons Apartments
- Commons Clubhouse
- University Suites
- Central Plaza
- Hamilton Field House
- Wellness Center
- Max Chambers’ Library
- West Hall
- Murdaugh Hall
The following buildings are scheduled for upgrade to the new network infrastructure in the months listed:
- June 2015
- Mass Communications
- Center for Transformative Learning
- Math & Computer Science
- Howell Hall & Science Lab
- Thatcher Hall
- Art & Design
- July 2015
- Forensic Science Institute
- Academy of Contemporary Music (ACM)
- Evans Hall
- Mitchell Hall
- Wantland Stadium
- Broncho Lake
- Plunkett Park
- August 2015
- Health & PE
- Human Environmental Services
- Wantland Hall
- 100 S. Baumann
- September 2015
- Alumni House
- Central Plant
- Department of Police Services
- President's Annex
- Education Clinic
- Arcardia Boathouse
Be sure to check back on this page for more information on additional upcoming upgrades for the campus network!
UCO vs UCO_SECURE: What is the difference?
There are two different wireless networks on campus, UCO and UCO_SECURE.
- UCO wireless network is an unencrypted network that requires users to sign in on a "captive portal" page each time they access the internet.
- UCO_SECURE wireless network is an encrypted network that requires a user to sign in once to verify the identity.
What is the difference between encrypted versus unencrypted? On the UCO_SECURE network, the data that is transmitted wirelessly between your device and the wireless access point is encrypted for security. This means your data is safe from prying eyes. When you are on UCO, the data that is transmitted wirelessly is sent in "clear text". This means anybody with the knowledge can "eavesdrop" on your wireless traffic and see what you are doing. Does this mean that UCO is unsafe? Not at all! Whenever you are using Wi-Fi, regardless of whether you are at home, at Starbucks, or on UCO's campus, make sure that the websites you visit and log into use SSL for security. You can ensure that SSL is being used by looking at the web address in your browser's address bar and checking to see if the address starts with "https://". Any traffic between your device and a website with https:// in the address is encrypted for your security. Remember, the S means you are secure!
Want to know more about staying secure online? Visit the Office of Information Technology Cyber Security web page to learn more staying safe online!
How do I get connected?
The following devices can connect to UCO_SECURE without additional setup:
- Apple Computers (Macbook, iMac, etc.)
- iOS Devices (iPad, iPhone, etc.)
- Android Devices (Phones, tablets, etc.)
Windows devices, such as Windows computers, require additional device setup before connecting to UCO_SECURE. To setup your Windows device to connect to UCO_SECURE, refer to the "UCO_SECURE" Wireless Network Information section below.
"UCO" Wireless Network Information:
When using the “UCO” wireless network to access the internet, you must first sign in to the login web page before you can access the internet. This means that if you connect to “UCO” on your smartphone or tablet device, you will not have access to any network services until you open a browser and sign in.
- Find “UCO” on the list of available networks and connect to it
- You will not be prompted for a username and password yet.
- If on a Windows device, you may see an exclamation mark on your wireless icon and a message that says “Additional Login Information May Be Required”
- Open a web browser and go to a web site such as google.com or uco.edu. It does not matter which site you choose as you will be redirected to the UCO Wireless Login Page
- You may get an error message about the web page not being secure. This message is saying that since we use a "self-signed" certificate, our certificate cannot be verified. Click on the link that says something similar to “Continue Anyway”.
- You should now see a login page asking for a username and password. (You can now click on your address bar at the top of your browser to verify that the certificate says "*.uco.edu". This will show that the certificate is from UCO.)
- Students use your UCONNECT username and password
- Faculty and staff use your computer username and password
- Guests will need a Wireless Guest Pass from the UCO Service Desk (see Guest Section below)
- You are now connected to the internet. Enjoy!
"UCO_SECURE" Wireless Network Information:
When using the “UCO_SECURE” wireless network, you will be prompted for a username and password before you can connect to the actual wireless network. To ensure that all internal traffic is secure, this network uses something called 802.1x Encryption. This technical jargon simply means that your wireless traffic is secure on this network. Smart devices, such as Android phones & tablets, and Apple devices, such as MacBooks, iPads, & iPhones do not require any additional configuration steps to be able to connect to UCO_SECURE. Simply follow the guide for your particular type of device to connect.
Currently, most Windows devices do not have 802.1x enabled by default, and so you will be unable to connect to UCO_SECURE until you have enabled this feature. If you are a UCO employee and you have been issued a UCO laptop, then 802.1x should be already enabled for you. If you are having difficulties with your UCO laptop, please contact the IT Service Desk. If you are a UCO student or a guest, then here are a couple of detailed guide with screenshots showing how to connect to UCO_SECURE on a Windows device. Please be aware that Windows versions prior to Windows 7 are not supported on UCO_SECURE.
Certificates: Megatron vs Ignition
As we work through the campus-wide wireless network upgrade, we are currently running both the Old Network and the New Network at the same time. Both the Old Network and the New Network each have a "server" that allows your devices to connect to the wireless network. The name of the New Network servers are "Megatron" and "Galvatron", and the name of the Old Network server is "Ignition". What does this mean for you and your devices? This means you will be prompted to accept a certificate from each of these servers before you can connect.
When you first connect to the wireless network in one of the newly upgraded buildings, you will be prompted to accept a certificate from Megatron or from Galvatron. (See the list of currently upgraded buildings at the top of this page.) Then, when you first connect to the wireless in one of the non-upgraded buildings, you will be prompted to accept a certificate from Ignition. Once you have done this once for both the Old Network server and the New Network server, you should not need to do it again.
Occasionally, some devices do not like to accept two different certificates from the same wireless network. When this happens, your device will not want to connect to the wireless network in either the old buildings or the new buildings. When this happens you will need to "forget" the wireless network and then you will need to reconnect to the wireless network. This will force your device to forget the certificate that it is stuck on and then it will be able to re-accept it.
The Language Company (TLC) Student Wireless Access:
Students of the Edmond Language Institute will need to sign up for a long term Guest Pass with the UCO Service Desk in order to be able to access the UCO wireless network. Please visit the Service Desk with your TLC identification card and we will be happy to set you up with a Guest Pass for the duration of your stay at UCO. Once you have been assigned a Guest Pass, you will be able to connect to the "UCO" wireless network. The UCO Service Desk is located in the northeast corner of the first floor of the Max Chambers’ Library and the hours of operation can be found on the Support and FAQ web page.
Guest Access to UCO Wireless:
Guests of UCO are able to request a Guest Pass to the wireless network for up to five days at a time. A Guest Pass of a longer duration can be provided, if needed. Please contact the UCO Service Desk to request a Guest Pass. You will need to be able to provide a photo ID, contact number, email address, the reason for the Guest Pass, and the time frame of your visit to UCO. You may contact the UCO Service Desk by phone at 405.974.2255, by email, or in person. The UCO Service Desk is located in the northeast corner of the first floor of the Max Chambers’ Library and the hours of operation can be found on the Support and FAQ web page.
Gaming Consoles, Smart TVs, & Other Devices:
While UCO's Office of Information Technology strives to provide the best wireless experience possible for academic use, gaming consoles and other devices are not officially supported on the UCO wireless network. In particular, older gaming consoles and other devices do not have the technology to keep up with the latest in wireless speeds without causing an impact on wireless performance. Currently, the following devices have been found to have a reliable connection to UCO's wireless network:
- Microsoft's XBox One
- Sony's Playstation 4
Any other device not listed above may have the ability to connect to UCO's wireless network, depending on how busy the network is at the time, but these devices have been found to have connection issues or unreliable access to online features. Some devices, such as Nintendo's Wii gaming console and the 1st generations of Xbox360 and Playstation3, are not able to successfully connect at all. The recommended method for connecting these devices is with the use of a network cable plugged into a network port. The following Housing buildings have network ports available for student use:
- University Suites
- Commons Apartments
- The Quad
West Hall and Murdaugh Hall do not have network ports installed in the dorm rooms, so older gaming consoles and other devices will not be able to connect to UCO's network at this time.
In order to get your device on to UCO's wireless network you will need to add it to UCO's My Devices List. Using your web browser, go to https://mydevices.uco.edu/ and login using the credentials you use to access your email. If you are a student, you will login using your UCONNECT credentials. If you are faculty or staff, you will login using your work computer's domain credentials.
Once you are logged in, follow the instructions to register up to 5 of your devices. Once registered, your device will be able to connect to the UCO wireless network without needing to sign-in.
When connecting your devices, be sure to use the UCO wireless network and not the UCO_SECURE wireless network.
Please remember that all UCO Wireless Network access requires authentication of some sort, to comply with Federal Regulations.