Security Incident FAQs

Question: I received a notification via e-mail/letter from the University of Central Oklahoma about a security incident. Does that mean someone stole my personal information?

Answer: No. Although we have no evidence that an unauthorized user has actually retrieved personal information, we are bringing this incident to the attention of the university community so that you can be on alert to signs of any possible misuse of your personal identity.

Question: What personal information was involved?

Answer:  The University is concerned that with access to the system involved, an unauthorized user could have retrieved personal information including full name, address, birthdate, social security number, and additional employment information.  Your financial information is not kept on the server that was accessed.

Question: Is this information still at risk of disclosure to an unauthorized person?

Answer: As soon as our technicians discovered the breach, immediate steps were taken to move the server offline so no additional information could be exposed.

Question: What should I do if I discover fraudulent use of my personal information?

  • Place a fraud alert for your information with credit bureaus.
  • Periodically run a credit report with the credit bureaus to ensure accounts have not been activated without your knowledge.
  • Contact law enforcement and your financial provider if you believe that your bank account or credit/debit card has been fraudulently used.
  • For more information, review our recommended steps to take.

Question: Is there an Incident Report filed with the University of Central Oklahoma Police that I can use when placing a fraud alert?

Answer: Yes.  You can access the report by clicking here.

Question: Will the University of Central Oklahoma contact me to ask for private information because of this event?

Answer:  No. In similar cases at other institutions, people have reportedly been contacted by individuals claiming to represent the University and who then proceed to ask for personal information, including passwords, social security numbers and/or credit card information. Please be aware that the University of Central Oklahoma will only contact you about this incident if additional helpful information becomes available. We will not ask for your full Social Security number. We will not ask for credit card or bank information. We recommend that you do not release personal information in response to any contacts of this nature that you have not initiated.

Question: Who should I contact if I have questions?

Answer: Please visit http://www.uco.edu/cybersecurity for resources that you can use and steps you can take to protect your identity. Should you have additional questions, please call (405) 974-6977.   For media inquries, please contact University Relations at (405) 974-2315.