Central Alert FAQ - Central Alert, the UCO Emergency Notification System

Central Alert FAQ

Q: What is Central Alert?

Q: How does a member of the University's campus community enter contact  information so that it can be available for use in emergencies?

Q: When entering data for use by the Central Alert system, may one include contact information for a spouse or significant other so that they too will be alerted during emergencies?

Q: When entering data for use by the Central Alert system, may a person only include a text message phone number, but no phone numbers?

Q: Is my text message phone number the same thing as my e-mail address?

Q: Other members of the University community received emergency notification messages, but I did not.  What should I do?

Q: I did not receive a text message on my cell phone.  What should I do?

Q: Are employees of University affiliates included in the emergency notification system?

Q: Are non-University of Central Oklahoma Community members who use University resources, such as recreation facilities, or University contractors included in the emergency notification system?

Q: Another member of my household is also a member of the University community, yet we received only one phone call to our home.  Why?

Q: The phone directory lists a common phone number for multiple people in our office.  Will we receive multiple phone calls via that phone?

Q: I did not receive a message on my off-campus office phone.  What should I do?

Q: I received the message, but my answering machine cut it off.  Why?

Q: The message on a cell phone kept looping and repeating.  Why?

Q: The e-mail notification from Central Alert included a button to listen to the message, but not all computers have sound systems.  Is the voice message the same as the text included in the e-mail?

Q: The message included too many graphics, particularly for a Blackberry or other PDA device.  Are there plans to improve this?