Support at UCO - Information Technology Service Desk at the University of Central Oklahoma

Service Desk / Technology Support

You are important to us! Please feel free to contact us by online form, email, phone, or in person.

Online: [ Click here to submit your request ] Email: support@uco.edu Telephone: (405) 974-2255

Location:

NE Corner of the 1st Floor of the Max Chambers Library

July 2015 Hours:






August 1-15, 2015 Hours:





August 16-31, 2015 Hours:

Walk-Up Hours:
Mon-Wed: 7:30am-9:00pm
Thurs-Fri: 7:30am-6:00pm
Sat: 10:00am-6:00pm
Sun: Closed

Phones:
Mon-Thurs: 7:00am-9:00pm
Fri-Sat: 8:00am-6:00pm
Sun: Closed

Walk-Up Hours:
Mon-Fri: 7:30-6:00pm 
Sat: Closed (Aug 1, Aug 8, & Aug 15)
Sun: Closed (Aug 2 & Aug 9)

Phones:
Mon-Thurs: 7:00am-9:00pm
Fri-Sat: 8:00am-6:00pm
Sun: 12:00pm-6:00pm

Walk-Up Hours:
Mon-Thurs: 7:30am-9:00pm
Fri: 7:30am-6:00pm
Sat: 10:00am-6:00pm (Aug 22 & Aug 29)
Sun: 12:00pm-6:00pm (Aug 16, Aug 23, & Aug 30)

Phones:
Mon-Thurs: 7:00am-9:00pm
Fri-Sat: 8:00am-6:00pm
Sun: 12:00pm-6:00pm

 

 

After-hours Support:


Emergency support is available for reporting service outages or degradations of mission-critical systems and services. To report such occurrences, *please call* the Service Desk at the number indicated above and use the "Report an Emergency" option. Emails received after standard operating hours are processed the next business day, as are voice mails when not using the emergency option.

Frequently Asked Questions:  [ Click here for Frequently Asked Questions (FAQ)] Maintenance Schedule: [ Click here for more information ]

The UCO Service Desk is the central focal point for most technical concerns at the University of Central Oklahoma. All inquiries handled by the Service  Desk are tracked in our work order system. To ensure a timely and accurate resolution, work orders are dispatched to the appropriate support specialist or to the proper UCO department.


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