software iconDatacenter Services

Systems Operations

This team handles mission-critical back-end tasks including system administration, backup and recovery, and disaster recovery.

System Administration Involves general system maintenance, updates and upgrades, system security, and performance monitoring.

Backup and Recovery Ensures that critical data throughout the UCO campus is safe and secure.

Disaster Recovery Enables the restoration and reconstruction of crucial operational and business components.

Virtualization By reducing the number of physical machines OIT is able to conserve money, space and energy.

Facilities A variety of equipment is utilized so that the campus' main computer systems will remain functional.

Storage UCO applications, services and projects require large amounts of storage.

System Administration

The Support and Operations department employs several System Administrators.  This group of experienced individuals performs a multitude of duties including:

  • System backup and restoration
  • Software installation and updates
  • Hardware replacement and upgrades
  • System performance monitoring
  • Disaster recovery planning

In addition to the list above, the UCO System Administrators participate in the creation and review of technical specifications for various campus projects.

In order to provide efficient and accurate services, our team continually participates in professional development.  We strive to be pro-active in resolving any conflicts within our Data Center prior to suffering any "down time".  Our goal this year is to achieve 99.999% availability throughout our network of 60+ servers.

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Backup and Recovery

To ensure that important University data is not lost in cases of hardware failure or accidental deletion, vital data is backed up on a regular basis.  The automated backup process occurs daily.  Each backup is then reviewed to ensure that data was copied to the backup media before it is physically taken to a remote location.  Up to eight weeks of backup data is maintained at any given time.

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Disaster Recovery

Disaster Recovery preparation is a critical element within the Support and Operations department.  The function of this group is to reconstruct the mission-critical operational and business components of UCO at another location or at the existing location.  Key UCO personnel participate in a collaborative effort to ensure that vital functions of the University remain unaffected or can be restored.

The current UCO Information Technology disaster recovery plan is available online for specific personnel who have been granted access to this information. 

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Virtualization

UCO currently supports a VMware Virtualization infrastructure allowing us to conserve money, space and energy by reducing the number of physical machines in our Datacenter.

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Facilities

Supporting the University's Datacenter is a Liebert UPS and diesel generator, which together ensure that the campus' main computer systems will remain functional in the event the campus loses power from the City of Edmond.  To keep the Datacenter and equipment cool and at the appropriate humidity levels for our equipment, we operate redundant HVACs.

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Storage

UCO applications, services and projects require large amounts of storage. In addition to storage located internally on computer systems, UCO has Storage Area Network (SAN) capacity in excess of 18 Terabytes.

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