Counseling in Funeral Service
FNRL 3492
CRN 10917

Online Course

(Distance Education with Internet Applications)


Syllabus
Fall 2008
 

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Syllabus
Objectives
Texts
Course Outline

_____________
Course Information,
Rules & Policies

Class Meetings
Grading
Attendance
Weekly Reading
Make-up Policy

_____________
Exams & Quizzes

_____________
Final Exam
Information

_____________
Weather 
& Emergency 
Closings

 

_____________

 

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Gary Sokoll, M.Ed., J.D.
Professor
CHS 156
405-974 - 5195

gsokoll@uco.edu
*
 Email is the best method for making contact with the instructor.

Office Hours: (By Appointment Only)
Monday -  8:00 am - 12:00 pm
Tuesday -  8:00 pm - 12:00 pm
Wednesday - 8:00 am -12:00 pm
Thursday - 8:00 am - 10:00 am

If the hours listed above are not convenient, please make an appointment.       

     

I.  Catalog Description: How a funeral director may assist in grief resolution before, during, and after the funeral.

II.  Prerequisites: FNRL 4483 (Psychology of Grief)

III.  Course Objectives:

A. Counseling:
1.  Recognize the difference between grief counseling and grief therapy and identify the
     limitations for the funeral director.
2.  Differentiate between the types and styles of counseling.
3.  Recognize the major goals of counseling as well as the functions of the counselor.
4.  Utilize the basic counseling skills and techniques and apply them to
     funeral service.
5.  Recognize the pre-need, at-need, and post funeral counseling opportunities in the
     community.
6.  Recognize and understand their personal resources for coping with loss.
7.  Recognize when to make referrals to the appropriate community resources.

B. Communication:
1.  Identify elements of verbal and non-verbal communication.
2.  Recognize the importance of listening skills within the funeral profession.
3.  Recognize the importance of group dynamics.
4.  Be able to recognize various definitions of counseling.

IV.  Course Information, Rules, & Policies:

A.  Class Meetings:
Tuesday August 19, 2008 - At 1:00 pm, a mandatory class meeting will be held in room 111/113 in the Coyner Health Sciences Building.    But for the midterm and final examinations, no other onsite class meetings are scheduled since this course is delivered online (Students will access assignments, projects, quizzes, exams via the internet).   However, some optional class meetings may be held if students feel the need for live delivery of course content by the instructor.

B. Grading:

Weekly Quizzes                                              75 points
Book Report                                                   25 points
Library Project                                               25 points
Midterm Exam
                                               100 points 
Final exam (comprehensive)                           150 points
___________________________________________________

      Total                                                      375 points

 

     Course grades will be based upon the following Grading Scale:
     A
= 90% - 100%
     B = 80% - 89%
     C = 75% - 79%
     D = 70% - 74%
     F = Below 70%

     Points:
     A
= 337 - 375
     B = 300 - 336
     C = 281 - 299
     D = 262 - 280
     F = Below 262

Midterm Exam:      100 points = 26.6 % of total course points
Final Exam:              150 points = 40 % of total course points
Online Quizzes:         75 points = 20 % of total course points
Book Report:             25 points = 6.7% of total course points
Library Project:          25 points = 6.7% of total course points

C. Attendance Policy:
Tuesday August 19, 2008 - At 1:00 pm, a mandatory class meeting will be held in room 111/113 in the Coyner Health Sciences Building.   Students must meet on UCO campus, Coyner Room 152 for the midterm and final examinations.  NO exceptions. 
 

D. Texts:

     * Adler, Ronald B., & Towne, Neil. (2002) Looking Out, Looking In 11th Ed. Harcourt Brace.
      

     * Wolfelt, Alan, D. (1990) Interpersonal Skills Training. Accelerated Development, Inc.

     * Manning, Doug. (2004) The Power of Presence. In-Sight Books.
      Read this book for the mandatory book report worth 25 points.  When finished, answer two questions: 
        1.  How does the book help you grow personally?
        2.  How does this book help you grow professionally?  
        Submit your written answers online to Gary Sokoll's e-mail address gsokoll@uco.edu.   
        Your response is due Tuesday December 2, 2008; 11:55 pm.  

        Minimum length requirement:  The minimum length of your report should be the
        equivalent of a two page, typed, double-spaced document.  Also, do not submit any 
        paper that exceeds that length.

                                        
E.  Weekly Reading Assignments:
Students are expected to read appropriate text chapters weekly and keep up with quizzes and assignments.  No credit is given for any work submitted after a given due date and time.

F.  Weekly Quizzes:
In an effort to keep students from lagging behind, the instructor will make available fourteen (14) quizzes.  (13 lessons quizzes and one orientation quiz.)   One lesson (quiz) will be due each week.  Quizzes will open (and be available to students) on Sundays at 11:55 pm and will close on Tuesdays at 11:55 pm.


G.  Online Discussions:  Optional

H.  Library Project:
Compose a three-to-five page (double-spaced) paper on the topic of counseling and/or communication in funeral service.  The student must cite three sources in his/her paper.  The three aforesaid sources must originate from the UCO library (No other online resources are allowed.)     Each student must provide proof that he/she used the library to search for the research.  The paper must be submitted as an email attachment (Microsoft Word format only) to gsokoll@uco.edu.  Said paper is due no later that Tuesday November 4, 2008 at 11:55 pm.  

No credit is given for any response submitted after the due date and time.


I.  Resources: (this does not refer to library project above)
Except for the library project listed above, students are encouraged to utilize a variety of resources, including the following: course textbooks, other textbooks & support materials readily available in the UCO Library, class notes, the instructor (by appointment during office hours), professional trade journals, and online educational materials.

J.  Instructional Method/Delivery:  
The course content is delivered via the internet (computer based online instruction). Therefore, you are required to participate in online instructional activities.

Instead of meeting on the UCO campus, the class will meet online.  Each student will access the internet program known as WebCT via UConnectAccess to WebCT via UConnect is MANDATORY.  You will log on to this course and be prepared to do the day's planned project, exercise, activity, quiz or exam at a given date and time.

There is no foreseeable excuse for not being able to log on and complete any activity prepared by the instructor.  There are computers at public libraries and numerous computer labs on the UCO campus.  If your computer is inoperable (or incapable) for whatever reason, you will need to make plans to access a computer at another location to do the work.  Incomplete work will receive zero credit, no exceptions.

The online-based instructional activities are delivered through a course website that is hosted on a learning management system called WebCT.   WebCT may be accessed 24 hours a day, seven days a week. The online learning activities, using either on or off campus computers, are available on dates and times to be provided by the instructor.

You must have access to and the willingness to use computers, the internet, and web browsers. You are expected to view audio and video assisted instructional modules, use e-mail, take quizzes and exams, read both paper and electronic materials, and locate internet or web based learning resources.   The instructor may require (at his discretion) students to participate in online and onsite discussions and engage in team and individual communication exercises.   The online instructional materials and experiences are designed to supplement the course lectures and textbooks.

To participate in this course you must:

1. Have a valid UCO email account. Click on the link below to gain access to your account. Read the instructions provided.
                                               
UConnect

2. Be willing and able to go online to UConnect and visit our course website on a weekly basis.  You may expect to spend additional time online reviewing learning exercises and course content.
3. Be willing and able to use computers located in a campus computer lab (e.g., Coyner Room 153) or non-UCO computers located off campus.
4. If you plan to use a computer located in a university campus computing lab, you must provide your own audio earphones equipped with a mini (3.5mm) plug/jack - as needed.
5.  If you select to use an off campus computer and connect to the internet using a non-UCO campus Internet Service Provider (ISP), you are responsible for insuring the following:
     a. The ISP you use offers a stable and uninterrupted connection into our course website. Many ISPs have a history of bumping users off their networks during periods of heavy use. Furthermore, using some ISPs may result in frequent timeouts, disconnects, and web traffic congestion or slowdowns which may make it difficult, if not impossible, to successfully complete an instructional module. Please select your ISP carefully. Bear in mind, the UCO computers (as found in UCO’s computer labs) should always handle internet traffic without problems.
     b. Off campus computers used must meet computer recommended configuration. You should know that some instructional software and hardware adjustments might be needed in order to view the online instructional modules. Please consult UCO's tech support if you are experiencing software and or hardware problems.

Tech Support (974-2255)

Minimum Computer Configuration for Off Campus Computer

There may be some minimum requirements for computer hardware. Any computer with an internet connection can be used to access your online course. Computers are connected to the Internet via and Internet Service Provider (ISP). A sound card and speakers (or a headset) are necessary for playing audio files and video clips. The speed of your computer and or ISP must be capable of playing Real Player videos. If you do not have the necessary computer hardware, you must find a capable computer. Student computers are available on the UCO campus.

You will need the following installed on your computer.

1. An Internet Browser

      You will need a browser to view your online course. An internet browser allows
      you  to view and navigate pages and video clips transmitted over the internet.
      You have a browser installed if you are reading this page on the internet.
      Internet Explorer, Netscape Navigator, and Mozilla are supported by WebCT
      and UCO.   If you do not have a browser, you must purchase one or find a free
      download on the internet.

     Click here to determine if your browser is sufficient for WebCT navigation.

     You will need to know how to use the basic features of a browser. These include:
     * the ability to enter URLs in the location bar,
     * how to move back and forth between pages,
     * how to refresh or reload pages,
     * how to use links,
     * how to save bookmarks,
     * how to download files and save them

2. Real Player (Click here to download Real Player software)

     Real Player is a software that allows you to see and hear audio and video
     files without lengthy download times. You will need Real Player to view online
     course content (video & audio files). For a free download of the latest version
     of Real Player, click on the button below. There are several links on the page
     to buy Real Player (offering a free trial period), and one link to get it for free.
     Be certain to click the correct link.

3. Other Requirements

a.  UConnect:  You will need to establish an account with UCO UConnect.
     Click here to navigate to the UConnect web page.

b.  Respondus Lockdown Browser Click here to download Respondus
            Lockdown Browser.

        Respondus Lockdown Browser prevents a user from printing, copying,
        going to another URL, or accessing other applications during an
        assessment. If an online exam or assessment requires that Respondus
        Lockdown Browser be used, the exam won’t be accessible with a
        standard web browser.

 
 


K.   Make-up Policy:
1. 
No student will be allowed to write the midterm or final examination before any
      published  exam dates.

2. 
No make-up points will be allowed on any missed (or late) assignment or quiz.
3.
  No credit will be given for any work that is submitted to the instructor after a
     specified  due date and time.

4. 
No provision for make-up exams exists. No student will be allowed to write a
     make-up exam for a missed midterm or final exam.

5. 
Any student missing an exam will receive a score of zero for said exam.       
     Points lost for missed exams may jeopardize a student’s final course grade.
     See grading policy above.
6
Any project or assignment turned-in to the instructor past a given due date & time will
     be assigned zero points.

L.  Examination Policy:
Students must meet on UCO campus, Coyner Room 152 for the midterm and final examinations.  NO exceptions.

 

M. Office Hours:
Hours are posted on the instructor=s office door. Appointments are required for face-to-face meetings.
Monday -  8:00 am - 12:00 pm
Tuesday -  8:00 pm - 12:00 pm
Wednesday - 8:00 am -12:00 pm
Thursday - 8:00 am - 10:00 am

       

Course Outline 

I. The Funeral Director's Role as a Grief Facilitator
A.
What type of emotional support does the funeral director offer to the bereaved?
B. 
Definitions
C. Acknowledging the need for interpersonal skills

II. Understanding Normal Grief

III. Counseling Theory

IV. Grief Facilitation
A.
General information & goals
B. The therapeutic relationship
C.  Interpersonal skills development
D.  Barriers to effective communication
E.  Limitations & stress

V. Language & Communication

VI.  Crisis Counseling

VII.  Examinations & Quizzes (Rules & Study Tips)

_______________________________________________________________________

A.  Exam Review 
No exam reviews prior to examinations are provided by the instructor.

B.   Student Review of Completed Exam 
Students wishing to review the completed midterm exam may do so by making an appointment within one week after taking said exam or quiz.  No post exam review of the final examination is possible. 

C.  Exam/Quiz Format
Expect the following types of questions:       
*  Weekly Quizzes: multiple choice, essay, short answer essay, fill in the blank, & true false.
*  Midterm and Final exams:  Multiple choice.

D.  Exam Study Hints: (for student success)
1.     
Read & study the textbooks.  Many exam questions are created using the text as a source of 
      information. 
2.      Students are encouraged to ask the instructor questions in an effort to 
      understand course materials.
3.
  Consider outlining text chapters.   (Exception:  students with photographic 
     memories may not be interested in this idea).  Normally, "recreational” or “light 
     reading” of the text assignments will not result in substantive recall of 
     information.
4.  Develop a serious attitude regarding the course.  
5.  Bear in mind, there are no shortcuts to exam success.  Hard work, perseverance, 
     dedication, organization, and lack of distractions are keys. 
6.    Be certain to make room in your schedule for study time.  Cramming the night 
     before the exam will not work.   Create a reasonable study schedule and stick 
     with it.   A student should study  4 -6 hours per week for a 2 credit hour course. 
     This is in addition to the time spent in the classroom.

7.     Organize your study materials.  Create a plan of organization now.  Follow that 
     plan.   Students lacking (or unable to locate) the necessary study materials tend 
     to be less successful.  Maintain your organization through board exam preparation 
     following graduation.
8.  Do not overload your schedule.  Only you are to blame if you have taken on 
     too much course work. Do not blame the instructor for any lack of study time you 
     are experiencing.
9.    Other students may give you advice on how to study for this course.  Remember, 
      no two  students retain (and recall) information in the same exact way.  Perhaps a 
      given method  worked for another student.  It may not work for you.  Find your 
      own method(s) for success.  Feel free to ask the instructor for assistance.

E.  Final Examination Information:
1.  All students are required to take the final examination during the final exam week.  
     The date and time will be provided by the instructor.  Be sure to check the WebCT
    "Announcements" on a weekly basis. 
2.  Penalty For Tardiness: For on campus written exams, no person will be allowed to write a
     final exam if he or she logs on at any time outside of the stated date and time listed above. 
     Said student will receive a score of zero for the final exam in question.
3.  Exception to Rule #1: (as per university policy)

     Policy Statement: A student is not required to take more than two final
     examinations on the same day.   When three or more final examinations are
     scheduled on the same day, as listed in the official examination schedule,
     rescheduling of the excess examinations will start with the lowest course
     (not section) number(s).  

      Procedure: To reschedule a final examination 
     
A.   The student must petition the appropriate dean(s).  A form will be made
             available by the dean’s office. 
      B.   The petition must be made no later than five calendar days prior to the beginning
            of final exam week for the semester or term in question. 
     
C.   The approval will be delivered to the faculty member by the student.  
      D.   The dean(s) will send a copy of the approved form to AVP/Enrollment 
             Management (Box 151). 
     
E.   The faculty member shall reschedule, with the student, a day and time agreeable
             to both. 
     
F.    The exam must be administered only during the official final examination week.  
    
G.     The new exam date must not interfere with the timely submission of grades for the 
             entire class.

4.  Posting Exam Scores & Course Grades: 
     
A.   The Instructor will follow university policy regarding the posting of exam scores &
             course grades.  Both may be accessed via the internet.
      
B.   The instructor will not communicate any scores or grades via telephone, e-mail,
             written letter, or by any other method except by normal university channels. 

                        

VIII.  Weather and/or Emergency Closing (University Policy)

     In emergencies caused by severe weather conditions or a natural or an unnatural disaster, the president or designee may temporarily close or delay the opening of the university to protect the health and safety of the students, faculty, and staff.  The president or his/her designee also will determine when the emergency has ended and the university should be reopened.

     When weekday or weekend classes are canceled or a delayed opening is announced, local media are notified by the designated university official beginning at 6:00 a.m. for day classes and 3:30 p.m. for evening classes. The UCO closing information line (974-2002) and UCONNECT are also utilized for closing information.  The closing or delayed opening of administrative offices will be announced separately from those related to classes.

     Faculty will determine any necessary adjustments to course content and schedule due to a university closing.  Faculty are encouraged to be consistent and sensitive to students’ needs when making course alterations due to a university closing.

 

Weather and/or Emergency Closing During Finals Week

     If the university is closed or the opening delayed by the president during final examination week, 
     the following procedures will be implemented:

1.  On the day of a delayed opening, final exams scheduled to begin prior to the opening will be cancelled.

2.  Final exams scheduled to be taken when the university is closed will be canceled.

3.  The student’s final course grade will be calculated based on the work in the course completed up to the  time of the final and the faculty member’s considered judgment as instructor of record.  A grade of “I” will NOT be offered, and final exams will not be rescheduled.

4.  Faculty, at their discretion, may offer the class/students the option to take the final on an alternate day and time.  Exams should be taken within one week of the scheduled time of the final.  Exams conducted by electronic media are not impacted by this policy.

 

     The University of Central Oklahoma complies with Section 504 of the Rehabilitation Act
of 1973 and the Americans with Disabilities Act 1990. Students with disabilities who 
need special accommodations must make their request by contacting the Coordinator 
of Disability Support Services , Kimberly Fields at 974-2549. The office is located in the 
Nigh University Center, Room 309. Students should notify the instructor of special accommodation needs by the end of the first week of class.

 

 

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