WORK ORDER CONTACTSThomas Brockert Morgan Gill Work Order Service Desk Work Order Billing 405-974-2247 405-974-2586
- For a pdf version of the Building Captain's list click here
- To put in a Service Request click here
- For a pdf version of Work Order Priorities click here
- To put in a Work Order Survey click here
Emergency: Call 911 or 405-974-2345 for these emergencies:
- Injury to student, employee, or guest
- Bomb threat
Click here for a list of contacts for other emergencies.
Please call our Work Order office at 405-974-2247 during normal business hours Monday through Friday from 8am until 5pm. On weekdays after 5pm and on weekends, call Police Services at 405-974-2345.
To request non-emergency service, please coordinate within the administrative unit of your organization and with the designated building captain. The building captain will submit the request via our online system, FAMIS. This will help prevent the duplication of work requests.
Work Order Priorities:
We have established the following priorities to facilitate planning and scheduling of work to be accomplished. There is a large backlog of maintenance and repair requests awaiting man-hours as well as funding. We appreciate your patience and understanding that infrastructure operations, maintenance and repair requirements must take precedence over routine enhancements. Please share the priority explanations with your staff so they better understand our capabilities and limitations.
Fire, health and safety items that demand immediate response to protect and save property and lives.
Electrical sparks, smoke
Downed electrical lines
Broken water or gas lines
Person trapped in elevator
Items that require response as soon as reasonably possible (few hours) to restore systems to normal operations to protect property or to prevent disruption to educational activities.
HVAC temperature adjustments
Toilets/urinals running constantly
Toilets stopped up
ADA compliance issues, e.g. inoperative door opener
Code Compliance Priority-3
Fire Marshal or code compliance corrective actions. Items that need to be corrected as soon as possible to remedy fire marshal inspection discrepancies, code inspector or safety findings, etc. Takes priority over routine work orders.
Other work that can be handled on a routine planned and scheduled basis. Advance notice from the customer is required to allow scheduling of personnel and receipt of materials.
Furniture/office/surplus property moves
Set up for special events
Cracked glass replacement